Terms of Service

Last updated: October 22, 2026

Overview

This website, https://voise.store, is operated by AIAE COOPERATION LLC, a limited liability company registered in Wyoming, United States, trading as Voise.

Throughout this website, the terms "we," "us," and "our" refer to Voise and AIAE COOPERATION LLC.

Voise offers this website, including all information, products, tools, and services available through it, subject to your acceptance of these Terms of Service ("Terms").

By visiting our website or purchasing products from us, you agree to these Terms and any additional policies referenced herein, including our Privacy Policy and Return & Refund Policy.

These Terms apply to all users of our website, including visitors, customers, and anyone who interacts with our services.

Please read these Terms carefully before accessing or using our website. If you do not agree to these Terms, you should not use our website or services.

Our online store is powered by Shopify Inc., which provides the e-commerce platform that enables us to offer and sell our products.

Section 1 – Online Store Terms

By using our website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian to use the website and make purchases.

You agree to use our website and products only for lawful purposes and in compliance with applicable laws and regulations.

You must not use our services to:

• Engage in fraudulent or unlawful activities.

• Violate intellectual property rights.

• Transmit viruses, malware, or other harmful code.

• Interfere with the security or functionality of our website.

• Submit false or misleading information.

We reserve the right to restrict or terminate access to our services where these Terms are materially violated, subject to applicable law.

Section 2 – General Conditions

We reserve the right to refuse or cancel orders for legitimate reasons, including suspected fraud, payment verification issues, product unavailability, or violations of these Terms.

If we cancel an order after payment has been collected, we will arrange a refund in accordance with applicable law.

You agree not to reproduce, duplicate, copy, sell, resell, or commercially exploit any portion of our website or services without our prior written permission, except as permitted by law.

Information transmitted through our website is handled in accordance with our Privacy Policy and applicable data protection requirements.

Payment transactions are processed through secure payment providers.

Section 3 – Accuracy, Completeness, and Timeliness of Information

We make reasonable efforts to ensure that the information provided on our website is accurate, complete, and up to date.

However, occasional errors or omissions may occur, including in product descriptions, images, pricing, promotions, and availability.

We reserve the right to update or correct website content when necessary.

Product specifications and other important purchasing information should be reviewed before placing an order.

Nothing in this section limits your legal rights if a product is not as described or does not meet applicable quality requirements.

Section 4 – Modifications to Services and Prices

Product prices, promotions, and availability may change without prior notice.

Any price changes will not affect orders that have already been accepted, except where otherwise permitted by applicable law or agreed with the customer.

We reserve the right to modify, suspend, or discontinue products or website features.

For international customers, prices may be displayed in local currencies depending on the selected country or region.

The final price, currency, applicable taxes, and shipping charges will be displayed during checkout before purchase confirmation.

Section 5 – Products and Services

Voise offers beauty and personal care products, including at-home hair removal devices, through our online store.

Certain products may be available exclusively online and may be subject to limited availability.

We make reasonable efforts to display product images, colours, features, and specifications accurately. However, slight variations may occur due to display settings, lighting, and product updates.

Customers are responsible for reviewing product descriptions, instructions, warnings, and suitability information before using any product.

Products should be used in accordance with the instructions and safety guidance supplied with them.

Individual experiences and results may vary depending on factors such as skin tone, hair characteristics, consistency of use, and other individual circumstances.

Any additional product guarantee or satisfaction guarantee offered by Voise is subject to its stated conditions and does not replace mandatory consumer rights.

All returns and refunds are handled in accordance with our Return & Refund Policy, subject to applicable law.

Section 6 – Accuracy of Billing and Account Information

You agree to provide accurate, complete, and current information when placing an order.

This includes your name, email address, billing information, shipping address, and payment details.

We reserve the right to review, limit, or cancel orders where there are reasonable concerns about fraudulent activity, inaccurate information, or unauthorised payment methods.

We may contact you to verify order details before processing or shipping your purchase.

Orders are subject to successful payment authorisation and confirmation.

For additional information about payments and refunds, please refer to our Billing Terms & Conditions and Return & Refund Policy.

Section 7 – Optional Tools and Third-Party Services

Our website may provide access to third-party tools, applications, payment providers, or services.

These services may be operated independently and may be subject to their own terms, conditions, and privacy policies.

We do not control the availability or operation of third-party services.

Your use of third-party services is subject to the applicable provider's terms.

Nothing in this section excludes responsibility that we cannot legally exclude for services provided as part of your purchase.

Section 8 – Third-Party Links

Our website may contain links to third-party websites, services, or resources.

These websites are not necessarily operated or controlled by Voise.

We encourage customers to review the terms and privacy policies of third-party websites before using their services or providing personal information.

We are not responsible for the independent content or practices of third-party websites, except where applicable law provides otherwise.

Section 9 – User Comments, Feedback, and Other Submissions

If you submit reviews, suggestions, testimonials, comments, or other materials to Voise, you confirm that you have the necessary rights to share that content.

You agree not to submit content that is unlawful, misleading, abusive, defamatory, or infringes the rights of others.

By voluntarily submitting content for publication, you grant Voise a non-exclusive, worldwide, royalty-free licence to reproduce, display, and use that content in connection with our website, products, and marketing activities, subject to applicable privacy and consumer protection laws.

We reserve the right to remove content that violates these Terms or applicable law.

Personal information contained in submissions will be handled in accordance with our Privacy Policy.

Section 10 – Personal Information

Your submission of personal information through our website is governed by our Privacy Policy.

We collect, process, and protect personal information in accordance with our published Privacy Policy and applicable data protection laws.

By using our website, you acknowledge that personal information may be processed as described in that policy.

Section 11 – Errors, Inaccuracies, and Omissions

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, or availability.

We reserve the right to correct such information.

If an error materially affects an order you have placed, we will contact you where appropriate and provide the options required by applicable law, which may include cancellation and a refund.

We will not impose an increased price on an accepted order without your agreement.

Section 12 – Prohibited Uses

You are prohibited from using our website or its content:

• For unlawful, fraudulent, or deceptive purposes.

• To violate any applicable laws or regulations.

• To infringe intellectual property rights.

• To harass, threaten, abuse, or discriminate against others.

• To submit false or misleading information.

• To upload or transmit malicious software.

• To collect personal information unlawfully.

• To interfere with website security or functionality.

• To impersonate another person or entity.

• To misuse payment systems or engage in unauthorised transactions.

We may suspend or terminate access to our services for serious violations of these Terms, subject to applicable law.

Section 13 – Disclaimer of Warranties and Limitation of Liability

We make reasonable efforts to maintain the availability, accuracy, and security of our website.

However, we cannot guarantee that the website will always operate without interruptions, technical errors, or temporary service disruptions.

To the extent permitted by applicable law, we are not responsible for losses resulting solely from circumstances beyond our reasonable control or from unauthorised misuse of the website by third parties where we have not breached a legal duty.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or restricted, including liability for fraud, death or personal injury caused by negligence where applicable, or other non-excludable statutory obligations.

We do not exclude or restrict customers' statutory rights relating to defective, unsafe, or misdescribed products.

Where applicable consumer protection laws provide rights to repair, replacement, price reduction, refunds, or other remedies, those rights remain fully effective.

Any limitation of liability in these Terms applies only to the extent permitted by applicable law.

Section 14 – Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses or claims directly resulting from your unlawful use of our website, infringement of third-party rights, or material breach of these Terms.

Nothing in this section requires consumers to compensate Voise for losses caused by our own negligence, breach of contract, or other wrongful conduct.

This section does not limit any rights or protections available to consumers under applicable law.

Section 15 – Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be interpreted or removed to the extent necessary under applicable law.

The remaining provisions will continue to apply, provided they can operate lawfully and fairly without the invalid provision.

Section 16 – Termination

You may stop using our website at any time.

We may restrict or terminate access to our services if you materially violate these Terms or engage in unlawful or fraudulent activity.

Termination of website access does not automatically cancel an accepted order or remove obligations and rights that arose before termination.

Any outstanding orders, refunds, or consumer claims will continue to be handled in accordance with applicable law.

Section 17 – Entire Agreement

These Terms of Service, together with the policies referenced on our website, constitute the agreement governing your use of the website and purchases from Voise.

They supersede prior general terms relating to the same services, except where otherwise agreed or required by law.

Nothing in these Terms excludes rights or obligations that cannot legally be excluded.

Section 18 – Governing Law and Dispute Resolution

These Terms are generally governed by the laws of the State of Wyoming, United States, to the extent permitted by applicable law.

However, if you are a consumer residing in a country or region with mandatory consumer protection laws, this choice of law does not deprive you of the protections provided by those laws.

In particular, customers in the European Union and the United Kingdom retain any mandatory consumer rights applicable to their purchases, including rights relating to product conformity, refunds, cancellation, and legal remedies.

Nothing in these Terms prevents consumers from bringing legal proceedings in a court that has jurisdiction under applicable consumer protection rules.

If a dispute arises concerning an order, payment, or product, we encourage customers to contact our support team so that we can attempt to resolve the matter fairly.

Customer support:

Email: hello@voise.com

Phone: +1 (917) 914-7865

Section 19 – Changes to Terms of Service

We may update these Terms of Service periodically to reflect changes in our business operations, website features, or applicable legal requirements.

The latest version will be published on this page with an updated revision date.

Changes will apply prospectively unless otherwise required or permitted by law.

Material changes affecting existing contractual rights will be handled in accordance with applicable legal requirements.

Continued use of the website following publication of updated Terms may constitute acceptance of the revised Terms where legally permitted.

Section 20 – Contact Information

Questions regarding these Terms of Service may be directed to:

Company name: AIAE COOPERATION LLC

Trading as: Voise

Entity type: Limited Liability Company (LLC)

Registered in: Wyoming, United States

Registration number: 2026-002069361

Business address: 30 N Gould St, STE R, Sheridan, WY 82801, United States

Email: hello@voise.com

Phone: +1 (917) 914-7865

Website: https://voise.store