Billing Terms & Conditions

Billing Terms & Conditions

Last updated: October 22, 2026

These Billing Terms & Conditions apply to purchases made through https://voise.store, operated by AIAE COOPERATION LLC, a limited liability company registered in Wyoming, United States.

1. Accepted Payment Methods

Voise supports the following payment methods, subject to availability in your country and at checkout:

  • Shop Pay

  • Visa

  • Mastercard

  • American Express

  • Apple Pay

  • Google Pay

  • Amazon Pay

  • PayPal Wallet

Available payment options are displayed during checkout. Certain methods may not be available in all countries or for all transactions.

2. Currency and Pricing

Our store's base currency is USD (United States Dollars). However, we serve international customers and may display prices in local currencies based on the customer's selected country or region.

The final payment currency, product prices, applicable taxes, and shipping charges will be displayed during checkout before the order is confirmed.

Your bank or payment provider may apply additional currency conversion fees or international transaction charges. Such fees are determined by your financial institution and are not controlled by Voise.

3. Payment Policy

All orders must be paid in full at checkout.

Orders will only be processed after payment has been successfully authorised and confirmed by the relevant payment provider.

If a payment is declined, cancelled, or cannot be verified, the order may not be processed.

Voise reserves the right to cancel orders where payment cannot be successfully completed.

4. Payment Security

We take payment security and the protection of customer information seriously.

Our online store uses secure HTTPS connections with SSL/TLS encryption to help protect information transmitted during checkout.

Payments are processed through supported third-party payment providers that maintain their own security measures and procedures.

For more information about how personal information is handled, please refer to our Privacy Policy.

5. Refunds and Payment Reversals

Refunds are handled in accordance with our Return & Refund Policy.

When a refund is approved, it will generally be issued to the original payment method used for the purchase, subject to the applicable payment provider's procedures.

The time required for refunded funds to appear in your account may vary depending on your bank, card issuer, or payment provider.

Currency conversion differences and third-party transaction fees may affect the final amount received in certain international transactions.

6. Chargebacks and Payment Disputes

If you experience any issues with a payment or order, we encourage you to contact our customer support team before initiating a payment dispute.

We are committed to reviewing and resolving legitimate customer concerns fairly.

In the event of a chargeback or payment dispute, Voise may provide relevant transaction records, order details, and delivery information to the payment provider for review.

We reserve the right to contest disputes that we reasonably believe are fraudulent or unsupported by the transaction records.

Nothing in these terms limits your rights to dispute transactions through your bank, payment provider, or applicable consumer protection laws.

7. Fraud Prevention and Order Verification

To protect our customers and business against unauthorised transactions, Voise reserves the right to review, temporarily hold, or cancel orders that appear suspicious or potentially fraudulent.

Certain orders may require additional verification before processing.

If an order cannot be verified or presents a significant fraud risk, we may cancel it and arrange a refund of any payment already captured.

These measures are intended to protect customers from unauthorised purchases and maintain a secure shopping environment.

8. Contact Information

For billing enquiries, payment concerns, or questions regarding these terms, please contact us:

Company: AIAE COOPERATION LLC

Trading as: Voise

Address: 80 Khudaybergenova St., Pervomayskiy District, Bishkek, Kyrgyz Republic

Email: hello@voise.store

Website: https://voise.store