Contact Us

We'd love to hear from you!

At Voise, we're committed to making your shopping experience as smooth and enjoyable as possible.

Whether you have a question about your order, need help with your IPL hair removal device, want to request a return, or simply have feedback to share — our team is here to help.

Your satisfaction matters to us, and we're always happy to assist.

Customer Support

Need assistance? Get in touch with our customer support team.

For order-related enquiries, please include your order number and the email address used during checkout so we can assist you more efficiently.

We aim to respond to customer enquiries as promptly as possible.

How Can We Help?

Order & Shipping Enquiries

Have questions about your order, shipping status, or delivery? We're here to help you track your purchase and resolve any concerns.

Product Support

Need help understanding how your Voise IPL hair removal device works or have questions about its features and usage? Contact our team for assistance.

Returns & Refunds

Want to request a return, exchange, or refund? We'll guide you through the process according to our return policy and applicable consumer rights.

General Enquiries

Have feedback, suggestions, or questions about our products? We'd love to hear from you.

Company Information

The https://voise.store online store is operated by AIAE COOPERATION LLC, a limited liability company registered in Wyoming, United States.

  • Legal Company Name: AIAE COOPERATION LLC

  • Trading Name: Voise

  • Company Registration Number: 2026-002069361

  • State of Registration: Wyoming, United States

  • Business Address: 80 Khudaybergenova St., Pervomayskiy District, Bishkek, Kyrgyz Republic

  • Email: hello@voise.store

Please note that our business address is not a designated product return location. Contact our support team before sending any returns.

Returns & Exchanges

If you'd like to return or exchange a product, please follow these simple steps:

  1. Email hello@voise.store.

  2. Include your order number and the product you wish to return.

  3. Briefly explain the reason for your request.

  4. Our support team will review your enquiry and provide the applicable return instructions.

Please do not ship any products back without first contacting our team.

For complete information, visit our Return & Refund Policy.

We're Here for You

At Voise, we believe great customer service is just as important as great products.

Whether you're shopping with us for the first time or already using your Voise device, we're here to support you.

Thank you for choosing Voise!

— The Voise Team